Documentation Hub
API references, integration guides, technical specifications, and everything your engineering team needs to build with Vineflo.
Getting Started
Platform Overview
A high-level introduction to the Vineflo AI platform architecture.
Onboarding Guide
Step-by-step setup for new enterprise clients and integration teams.
Authentication
API key management, OAuth flows, and service account setup.
Environments
Managing dev, staging, and production environment configurations.
API Reference
REST API Overview
Base URLs, authentication headers, rate limits, and error codes.
Automation Endpoints
Trigger, monitor, and manage automation pipelines via API.
Content Generation API
Programmatic access to LLM content generation with brand parameters.
Data Services API
Ingest, transform, and query your data pipelines programmatically.
Integration Guides
Salesforce Integration
Bi-directional CRM sync and AI enrichment for Salesforce orgs.
Microsoft 365
Document processing and workflow automation within the M365 ecosystem.
Slack & Teams
Notification routing, approval bots, and AI assistant integrations.
Custom Webhooks
Trigger Vineflo automations from any external system via webhook.
Security & Compliance
Data Handling Policy
How we store, process, and protect your data at every stage.
EU AI Act Compliance
Our compliance posture and how we help clients meet requirements.
SOC 2 & ISO 27001
Our certification status and what it means for your risk posture.
Penetration Testing
Our testing cadence, responsible disclosure, and security audits.
Prompt Engineering
Prompt Design Principles
Core principles for writing effective prompts across use cases.
Chain-of-Thought Techniques
Advanced reasoning patterns for complex task decomposition.
System Prompt Architecture
Structuring system prompts for consistent, reliable outputs.
Evaluation Frameworks
How to measure and improve the quality of your AI outputs.
Platform Architecture
Infrastructure Overview
How the Vineflo platform is built for reliability and scale.
Multi-Region Deployment
Data residency, failover, and latency optimisation across regions.
Model Registry
Managing custom and fine-tuned models within your organisation.
Observability
Logs, traces, metrics, and alerting for AI systems in production.
Talk to an Engineer
Direct access to our technical team for integration support and complex questions.
Open a ticket →Email Support
Reach our support team at support@vineflo.io for non-urgent technical queries.
Contact support →Enterprise SLA
Enterprise clients get dedicated support with guaranteed response times.
View SLA options →